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Turnersville Mazda
Sales Sales: (833) 222-7395
Service Service: (833) 222-7501
08081 3000 Route 42, Turnersville, NJ 08081
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Sales Sales: (833) 222-7395
Service Service: (833) 222-7501
08081 3000 Route 42, Turnersville, NJ 08081
Home / About Turnersville mazda in Turnersville, Nj / Turnersville mazda customer reviews in Turnersville Nj
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HOW ARE WE DOING?

 Turnersville Mazda Customer REviews  

Turnersville Mazda TESTIMONIALS

We know that our team members at Turnersville Mazda are some of the best in the business. We also understand the value of listening to our customers. If you’ve visited us recently, please take a second to let us know what you thought about your interaction. How was your quality of service? Were we able to help? What can we do to improve?

224 Testimonials
5 out of 5 stars
5 star
218
4 star
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My salesman was very helpful with showing and explaining everything to me! ... Took the time to explain everything about the car. He helped me get my Mazda app and went through everything with me.
Denise U
2021-10-18
Very nice and knowledgeable
Nancy L
2021-10-13
Everyone is very nice and friendly
Georgene B
2021-10-18
About a month ago I had a really bad experience getting new tires placed on my car at a Mr. Tire. The company didn’t listen to what I was there for, tires only. They did an oil change on my vehicle with out my permission and even originally forgot to put my new tires on. They took my car back in to do my tires only for me to find out after everything was completed that they were not the correct tires and they finally told me the ones I had ordered are not in stock. After all trouble at the Mr. Tire, I noticed my CX-5 had a vibration that was not there before. I was so frustrated. I called up my Mazda of Turnersville and scheduled a service knowing I did not trust what the Mr. Tire shop did to my car and I know I was due to have it serviced. Getting my appointment was a breeze. I took my CX-5 in on the day of my appointment and was greeted by Patrick, who got me all checked in. I told him the story of what happened and gave him the heads up that they might say my oil looks new. Plus I also mentioned the vibration. Patrick reassured me that they would take care of my car and make sure everything was safe with my vehicle. I loved getting the video from the mechanic working on my car, Dennis. It made me feel like part of the process of keeping my car in great condition. That afternoon I came back to pick up my car everything was completely checked and made sure it was all safe. Patrick told me I was all good to go. Everything was all checked out and my bill was explained to me in detail. As soon as I began to drive my car home I had the instant sense of relief that everything felt right. It ran smooth and there was no more vibration. I cannot thank the team at Turnersville Mazda enough for always taking care of my CX-5 and for keeping me safe on the road!... More
Nicole B
2021-10-18
I was treated fairly in regards to what needed to be done, and cost of repair.
Joseph S
2021-12-14
Jim Grasso is the absolute best! He was extremely helpful in helping me "pre-purchase" a car that was being delivered. The wait time was not long- even with how crazy finding cars are at this moment. He replied quickly to all my emails and answered every one of my questions. I can't rave more about how smooth and efficient the day of receiving my car was. Highly recommend Jim!!!
Cartherine D
2022-04-17
Jim Grasso is fantastic! He was extremely helpful and very knowledgeable about the CX5 that I bought. He made sure I knew all the new buttons and features before I drove away with my new vehicle. I am so excited to own the 2021 CX5! Thank you Jim and Turnersville Mazda! *** Jim Grasso is fantastic! He was friendly, extremely helpful, and very knowledgeable about the CX5 I purchased. He kept in constant contact with me throughout the process of the vehicle's release from manufacturer until delivery. He then took the time to make sure I knew all the new buttons and features before I drove my new vehicle home.... More
Melissa L
2021-12-15
Excellent work and timely. I really liked the video of my car during maintenance check. Service Additional Comments While my car was being serviced I received an emergency phone call from home . I had to go home so I asked the service manager if I could use a loaner car to go home and return before my car service was finished. Without hesitation he said absolutely and I was on my way. I cannot say enough gratitude for his understanding. Mazda is the best vehicle you can purchase and the servicedepartment Is outstanding they go above and beyond. Turnersville Mazda is the best experience I have ever had when purchasing and servicing a vehicle.... More
Wayne S
2022-04-17
The sales representative was not pushy at all from the start. He let me take my time, see my options, and look around. I really appreciated all the patience and support that surrounded me during my first ever car buying experience. *** My sales representative was Jim Grasso. As mentioned previously, he did an excellent job not being pushy. I really appreciated this so much! He made the car buying experience a breeze.
Gabriella S
2021-12-14
Employees were courteous and service was excellent
Francis D
2021-12-11
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